My dear customers, I thank you in advance for all your constructive criticism. I apologize in advance for any inconvenience that may have left you unsatisfied. I'm not perfect but I try to be as professional and human as possible, above all, whatever my failure was, it wasn't consciously done. I am an extremely clean person who, like you, sweats on a hotter day without air conditioning. But still talking about my service is acceptable, questioning my hygiene is a completely low blow and without any need because if it actually happened it was a completely isolated. However, I apologize for the embarrassment and I will pay attention to this aspect. thanks. Kristal